| Dealing wtih Difficult Customers |
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Thursday, January 19, 2012, 08:00am - 09:30am
| by Celia Lozano | Hits : 454 |
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The Avalon Hotel & Spa
4650 SW Macadam Avenue
Portland, OR 97239
(503) 802-5800
Ever find yourself having to deal with difficult customers? If so, please join us for an informative morning with Dr. Randall Kinnison and learn how to deal with those difficult customers.
Genesis Mediation founder, Dr. Randall Kinnison, brings over 30 years of experience surrounding mediation, counseling, and helping others to navigate challenging life issues and transitions. As a professional mediator, he provides wisdom and guidance to assist business organizations in conflict to make difficult decisions and resolve their differences in a peaceful manner.
Dr. Kinnison understands the dynamics between boards, management, staff, and customers. He teaches conflict management skills and interoffice communication. He has expertise in productivity, leadership, and building consensus. He works with small and mid-sized businesses, non-profits and corporations.
Dr. Kinnison graduated with honors with a BA, Masters and Doctoral degrees. He has taught at both undergraduate and graduate levels, and is active in the community serving on several non-profit boards and assisting others in a variety of services. Dr. Kinnison speaks and trains on a regular basis and is currently producing a series of videos, podcasts and eBooks.
Dr. Kinnison has successfully built a professional mediation practice expanding offices to several locations and incorporating other mediators.
Event Times:
8:00am - 8:30am Registration and Networking
8:30am - 9:30am Breakfast Meeting
Cost: (if registered by January 13, 2012)
Members & Student Members: $15.00
Non-Members: $39.00
Student Non-Members: $20.00
Cost: (after January 13, 2012 and at the door)
Members & Student Members: $20.00
Non-Members: $44.00
Student Non-Members: $25.00
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